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SHIPPING & DELIVERY
All Sea of Bees pieces are handmade. Although we put a lot of emphasis on the craft and quality of our product, each piece should be handled and stored with care to ensure its longevity.
Please note that wear can occur in the course of product use and some items will develop a vintage look. Brass items are hand polished and treated with a preventive solution and brass wax to prevent and protect the metal from patina. It is in the nature of brass to tarnish over time. Although it can be polished back to it’s original state, we encourage you to embrace the “living finish” of the metal.
Some animal jewelry pieces have antlers that can be delicate and should be handled carefully. I don't advise the jewelry be worn for sleeping, showering or any strenuous physical activity. I would discourage the use of water or lotions while wearing jewelry as certain chemicals may damage the painted enamel.
WHAT MATERIALS DO YOU USE?
Please see individual product descriptions as materials vary from product to product. We currently use polyresin (light weight, durable hard plastic) for our lightweight animal pieces that have been sculpted and modeled from our own collection of hand sculpted art pieces. Our geometric tapestry pieces use raw brass that has been cut, polished and treated to prevent tarnish. Our sculpted metal animal pieces use lead free oxidized silver mix metal.
Each and every item is lovingly handmade to order with great care and attention to detail, our jewelry isn’t manufactured or mass produced. Orders are processed, handmade and shipped within 7-21 days from purchase date and are shipped on our next scheduled ship date. Each item is made to order, and are processed in the order in which they are received. As soon as it is shipped you will receive an e-mail with its tracking information to confirm that it is on its way. Thanks for your patience and understanding! Please read shop policies before purchase. All items are shipped in 200LB proof boxes to ensure your purchases stay safe.
Please double check your Paypal address for complete accuracy before ordering as we cannot be held responsible for replacing lost or stolen items to outdated addresses.
Other shipping methods are available upon request, however, should you select uninsured shipping we will not be held responsible for loss or damage of your purchase.
There are no refunds on items damaged
in shipping. In that case, you must
file a claim with the carrier.
We want you to be happy with your order. If you are not satisfied with your order, please email us within 5 days of your order's arrival. Items returned must be in new condition. (Please note that all items are made to order. )
We do not cover the cost of return shipments or exchanges.
Email for assistance.
All US orders are shipped using USPS First Class Mail and will normally take 2-5 business days to arrive after shipping and processing. All US orders come with tracking included, however if you are interested in adding insurance please contact us prior to ordering.
All international orders are shipped airmail using USPS First Class Mail and will normally take 10-20 business days to arrive after the order has been shipping and processing. Insurance is available, if you are interested in adding insurance please contact us prior to ordering.